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Booking information

West Road Concert Hall does not operate a box office. To book tickets for an event, please visit our What’s On page and view booking details of the event you wish to book for.

Find us

Situated on the University's Sidgwick Site, only a few minutes’ walk west of the famous Cambridge Backs and King’s College, West Road Concert Hall is easily accessible on foot, by bike, on public transport, or by car. Our postal address is 11 West Road, Cambridge, CB3 9DP

Cycling is one of the best ways to get around Cambridge and reach the concert hall. There are numerous cycle racks at the front of the concert hall and plenty more across the adjacent Sidgwick Site.

Trains run regularly to Cambridge from London King’s Cross / St Pancras, and from London Liverpool Street. If travelling from the Midlands or the North it is advisable to change at Peterborough.

From Cambridge station you can catch the Universal/Route U bus to the University Library stop on West Road approximately 50 metres from our front door. You can check the bus timetable in advance and use this interactive map to see live bus times.

The Concert Hall is a 10 to 15 minute taxi ride from the railway station.

Madingley Road Park & Ride, just off Junction 13 of the M11 to the west of Cambridge offers free parking for up to 18 hours, after which charges apply.

The Universal/Route U bus runs from Eddington Avenue (Madingley Road Park stop), adjacent to the Park & Ride site to West Road (University Library stop) approximately 50 metres from our front door.

This interactive map shows upcoming bus times.

Image Crown copyright reproduced under Open Government Licence v3.0

You may park in marked bays on the Sidgwick Site during evenings and at weekends. The majority of spaces are accessible only from Sidgwick Avenue.

There are a number of accessbile parking bays on the Sidgwick Site, available on a non-reservable basis.

The following may also be helpful: Cambridge City Council parking

Pay & display parking on West Road costs £1 per 30mins Monday-Sunday from 9am-5pm, max 4hr stay.

The nearest unregulated streets are Herschel, Adams and Cranmer Roads, a 10 minutes walk away on the other side of Grange Road.

Cambridge City Council provides details of the closest electric vehicle charging locations.

Google Maps Citymapper Live bus map

Food & Drink

Our bar is normally open 40 minutes before an evening event begins and during the interval. We serve bottled beers, wines and spirits, as well as soft drinks and a range of delicious ice creams from the award-winning Saffron Ice Cream Company.

The Concert Hall does not house a restaurant, but being only 15 minutes’ walk away from the centre of town will give you countless options for pre-concert dining.

Harvey's Coffee House in the Harvey Court Building on West Road serves coffee and cake from 8:00am-5:00pm Monday – Friday and 10:00am-2:00pm on weekends.

There are also two cafés to choose from on the Sidgwick Site:

  • The ARC cafe in the Alison Richard Building provides hot food and snacks as well as cake and baked goods from 8:30am – 3.30pm, Monday – Friday. There is extensive, comfortable indoor seating and some outdoor seating and is located approximately 2 minutes’ walk away from West Road Concert Hall.
  • The Buttery – towards Sidgwick Avenue – offers sandwiches, wraps, sausage rolls, soup, and hot drinks from 8.30am-3pm, Monday – Friday. The Buttery has indoor and outdoor seating and is located approximately 3 minutes’ walk away from West Road Concert Hall.

Accessibility

The main entrance to the venue is step-free with a push button for automatic opening. The building has level access across the ground floor and the stage.

There are a number of accessbile parking bays on the Sidgwick Site, available on a non-reservable basis in the evenings and at weekends. You may also use the West Road car park for drop off and pick up.

Row D has level access and is most suitable for those with reduced mobility.

Three wheelchair spaces are available in Concert Hall (D19-21). Please contact the relevant box office provider to request a wheelchair space.

An induction loop is installed in the Concert Hall for those who are hard of hearing. Patrons in rows D-T can use the induction loop system by simply adjusting their hearing aid to the ‘T’ position. Please note that rows A-C and the East and West Balconies are not covered by the induction loop system.

An accessible toilet is available approximately 18 metres from the main seating area

Assistance dogs are welcome in the building

Seating plan

5 Seating Plan 11

This is a downloadable seating plan for the Concert Hall. Row D has level access and is most suitable for those with reduced mobility. With an extended stage, rows A-C are removed.